How Boat Fix keeps you boating.
Is your boat keeping its promise? Boat Fix combines IOT technology with a staff of 24/7 Boat Fix Advisors to ensure that it is. Boat Fix gives you hassle-free boating. We monitor and take care of your boat around the clock, whether you are aboard or ashore.
The Boat Fix Service
What’s included:
- Free app to control and monitor the device
- 24/7 device monitoring, alerts, and support
- Free 24/7 customer care
- Optional 24/7 technical support
- Free, unlimited calls to Boat Fix Advisors
- Security via Geo fence alarms
- Optional outboard motor theft alarm
- GPS tracking – live and recorded
- 2-year warranty & 24/7 support on the telematics device
- All device cell data charges
- Free storage of all recorded data
The technology part
The Boat Fix IoT telematics device continually monitors the vital functions of your boat. If there is a problem, an alert is immediately sent to a Boat Fix advisor – and your phone’s app.
Check in anytime on the Boat Fix app to remotely monitor everything is OK – batteries, bilges, shore power, engine hours and exact boat location. Boat Fix is on watch 24/7/365.
The human part
Once you’re connected to a Boat Fix Service Plan, our advisors will handle any problem that may occur 24/7/365. That’s right. If you have a problem on Sunday morning at 6 am, we are on it. We have over 28 years experience of providing boat owners with round-the-clock technical and customer support. It’s like having your very own “boat guy” on speed dial, only they‘re usually aware of a problem first. And knowing all about boats isn’t enough. It’s also about understanding what real service is. Our technicians will always be courteous, knowledgeable and on hand to solve the problem.
The Boat Fix Advisors’ advantage:
- Operate 24/7/365
- Receive all alerts from your boat in real time.
- Will contact you by text, email or phone.
- Service before you even know you need it.
- Predictive maintenance stops small problems becoming expensive nightmares.
- Your boat’s problem diagnosed and exact position known from our IOT device.
- Immediate response by trained technicians to all boating problems.
- There is no limit on the number of calls and there is no charge for the assistance provided
- All calls are answered immediately, in English, with no music, no wait time or automated sub menus.
- Will coordinate further assistance, if needed, from outside resources at the boat owners agreement and expense.
- Over 28 years’ experience in Europe helping boat owners.
- Courteous, helpful, on the spot service until the problem is resolved.
- Turn the key and go – let Boat Fix handle the stress.
